--- title: End of service for Technis mats description: End-of-service for Technis Mats. --- [Skip to content](https://support.technis.com/eos-mats-v1#main-content) - [English](https://support.technis.com/eos-mats-v1) - [Français](https://support.technis.com/fr/eos-mats-v1) English Show submenu for translations [![Technis KB](https://support.technis.com/hubfs/KB/LogoDark.svg)](https://support.technis.com/?hsLang=en) Open main navigation Close main navigation - - [English](https://support.technis.com/eos-mats-v1) - [Français](https://support.technis.com/fr/eos-mats-v1) English Show submenu for translations - [Contact us](mailto:support@technis.com) [Contact us](mailto:support@technis.com) How can we help you? - There are no suggestions because the search field is empty. 1. [Technis](https://support.technis.com/?hsLang=en) 2. [Announcements](https://support.technis.com/announcements?hsLang=en) October 1, 2026 # End of service for Technis mats Technis smart mats and kiosks have reach end-of-service on **August 31, 2026**. As of **October 1, 2026**, they are no longer sending counting data nor displaying Stop&Go. After 10 years of service, we are retiring our legacy hardware and related software solutions. This page answers the most common questions and explains the available transition options. ### What’s changing? We’re phasing out Technis smart mats, Technis kiosks / Stop&Go totems, as well as support and updates for the related legacy platforms and features such as the Stop&Go slideshow. You will be able to continue using the current setup until August 31, 2026. After that date, these products will no longer be supported. ### Why are Technis mats and kiosks being retired? Our original smart counting mats have been in service for 10 years. As part of the evolution of our product offering, we are focusing on newer hardware solutions that provide better performance, more reliable long-term support, and access to richer data. ### FAQ #### Am I impacted by this change? To identify if you’re using a Technis smart mat or Stop&Go kiosk: - Mats: look for Technis logo on the mat or an attached black box - Kiosk: if there is a display plugged in via HDMI into a Technis smart counting mat | Technis C1 black box | Technis C3/C4 black box | Kiosk | | --- | --- | --- | | [![c1](https://support.technis.com/hs-fs/hubfs/KB/c1.png?width=670&height=670&name=c1.png)](https://support.technis.com/hubfs/KB/c1.png?hsLang=en) | [![c4](https://support.technis.com/hs-fs/hubfs/KB/c4.png?width=670&height=670&name=c4.png)](https://support.technis.com/hubfs/KB/c4.png?hsLang=en) | [![totem-on-wheels](https://support.technis.com/hs-fs/hubfs/KB/totem-on-wheels.png?width=670&height=670&name=totem-on-wheels.png)](https://support.technis.com/hubfs/KB/totem-on-wheels.png?hsLang=en) | Note that a kiosk may vary in color and wheels. If your mat has Intechfloor logo, you are not impacted by this change. #### Can I continue using smart mats and kiosks after August 31, 2026? The mats and the kiosks will stop working after August 31, 2026. We recommend transitioning to the new Intechfloor mats or stereoscopic cameras before this date. #### What are my upgrade options for mats? The best option depends on your needs: **Option 1: Upgrade to Intechfloor smart counting mat** For a simple migration path, [Intechfloor smart mats](https://www.intechfloor.com/mat-2-0) are the right choice. They offer improved accuracy over our legacy mats with a plug&play installation experience. **Option 2: Switch to an AI counting camera** AI people counting and analytics cameras can provide additional metrics such as gender and age segmentation or make distinctions between individual and group entries, as well as map the whole journey   #### What’s the difference between discontinued mats and Intechfloor mats? [Intechfloor mats come with improved accuracy](https://www.intechfloor.com/mat-2-0), 4G connectivity and a more robust hardware design.  #### What are my upgrade options for Stop&Go kiosk/display? Technis Stop&Go kiosks are being discontinued and we are no longer able to offer replacement hardware or software service. Our recommendation switching to a professional kiosk or display solution, such as: - [Iiyama ProLite LH5541UHS](https://iiyama.com/fr_fr/produits/prolite-lh5541uhs-b2/) - [Samsung digital signage](https://www.samsung.com/fr/business/smart-signage/) screens - [Kimex indoor video totem](https://kimex.com/en-gb/digital-signage/video-totems/non-touch-video-totems/43-video-totem-full-hd-500-cd-3-m2-24h-3-7d-indoor-161--4300) #### What are my upgrade options for slideshow display? As a part of this change we're also ending the service that allowed display of an image slideshow on Technis totems, such as restaurant menus or promotional events we recommend services such as: - [ScreenCloud](https://screencloud.com/) - [Yodeck](https://www.yodeck.com/) - [Samsung MagicINFO](https://www.samsung.com/us/business/solutions/digital-signage-solutions/magicinfo/) The display of Stop and Go messages for people flow management continues to be supported via [Stop&Go visualization](https://support.technis.com/manage-in-person-occupancy?hsLang=en). - [Getting started](https://support.technis.com/getting-started?hsLang=en) - [Reports](https://support.technis.com/reports?hsLang=en) - [Alerts](https://support.technis.com/alerts?hsLang=en) - [Devices and metrics](https://support.technis.com/devices-and-metrics?hsLang=en) - [Admin](https://support.technis.com/admin?hsLang=en) - [Releases](https://support.technis.com/releases?hsLang=en) - [Announcements](https://support.technis.com/announcements?hsLang=en) [![Technis KB](https://support.technis.com/hubfs/KB/LogoWhite.svg "Technis KB")](https://support.technis.com/?hsLang=en) [mailto:support@technis.com](mailto:support@technis.com) Copyright © 2026, Technis