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MCP server

Overview

mcp-examples
Technis provides a hosted Model Context Protocol (MCP) server that lets LLM assistants read your Technis data on your behalf. Once it is connected, you can ask questions about your footfall, occupancy, dwell time, air quality, energy, queues, devices, sites, zones, and reports in natural language — without opening a dashboard.

A typical workflow looks like this:

  1. Discover — find your sites, zones, passages, and devices.
  2. Query — pull metrics for a time range, compare zones, or look at the latest readings.
  3. Investigate — drill into device status history or specific reports.
  4. Iterate — refine with follow-up questions in the same conversation.

The MCP server is read-only. It cannot create, edit, or delete anything in your Technis account. You sign in with your normal Technis account, and the assistant inherits the same access you already have — the same organizations, sites, and zones, with the same permissions.

Setup

MCP server URL

URL: https://api.app.technis.com/v1/mcp

Claude

Note: On a team or enterprise plan, only team owners can add custom connectors.

  1. Open Settings → Connectors.
  2. Click Add custom connector.
  3. Set:
    • Name: Technis
    • Server URL: https://api.app.technis.com/v1/mcp
  4. Click Connect and complete the Technis sign-in in the window that opens.
  5. Once the connector shows as Connected, start a new chat and ask Claude a question about your Technis data.

ChatGPT

Note: on a business plan, only team owners can add custom connectors.

  1. In ChatGPT, open Settings → Connectors → Advanced and enable Developer Mode if it is not already enabled.
  2. Click Add new connector.
  3. Set:
    • Name: Technis
    • MCP Server URL: https://api.app.technis.com/v1/mcp
  4. Save and complete the Technis sign-in.
  5. Optionally publish the connector to your workspace so teammates can use it.

 

Other MCP clients

Any client that supports the standard MCP configuration can use the URL above. The client will prompt you to sign in to Technis the first time it connects.

Example queries

Once the connector is in place, try asking your LLM assistant:

Discover what's in your account

  • "Which sites do I have access to?"
  • "List all zones at the Paris flagship store, top-level only."
  • "Show me all the passages on site <site name>."
  • "Which devices are currently offline across my organization?"

Footfall and occupancy

  • "How many visitors entered the Lyon store yesterday?"
  • "Compare entries this week vs the same week last year for all my sites."
  • "What was the average occupancy of zone <zone name> between 12:00 and 14:00 last Saturday?"
  • "Which 5 zones had the longest average dwell time last month?"

Visitor journey and segmentation

  • "What was the capture rate of the front entrance last week?"
  • "Break down group size at the entrance by hour of day for the past 7 days."
  • "Show me popularity of each zone on the ground floor for last weekend."

Sales and marketing performance

  • "What was our sales conversion rate per site last month?"
  • "Plot turnover and average basket size by week for Q1."
  • "Which site had the highest pedestrian-to-visitor capture rate yesterday?"

Indoor environmental quality

  • "What is the latest CO2 level in meeting room A?"
  • "Show humidity and temperature for the lobby over the last 24 hours."
  • "Which zones exceeded a PM2.5 of 15 µg/m³ at any point this week?"

Queue management

  • "What's the current waiting time at the checkout?"
  • "Plot queue size at the customer service desk for the last 4 hours."

 

Energy performance

  • "How much electricity did we consume per square meter last month, by site?"
  • "Compare water consumption this quarter vs last quarter."
  • "Estimate the CO2 equivalent of our heat consumption for April."

 

Devices and incidents

  • "Was device in <site name> offline at any point yesterday? If so, when?"
  • "List devices that have not produced data in the last 24 hours."

 

Reports

  • "Open report <report name> and summarise its key takeaways."

 

Frequently asked questions

Is it safe to connect an AI assistant to my Technis data?

The connector is read-only and respects your existing Technis permissions — the assistant only sees what you can already see. You can revoke access at any time from your Technis profile.

Keep in mind that any data you query is also sent to the AI provider you connected (Anthropic, OpenAI, etc.), so review their data handling policies and your own organization's policies before connecting to data that might include personal information.

If you use a shared AI workspace, be aware that conversation history may be visible to teammates.

Can I limit which sites the assistant can see?

The assistant inherits exactly the same site permissions as the user that signed in. Restrict access in Technis itself (via roles) and the MCP connection will respect those limits automatically.

Does the MCP server support webhooks or alerts?

The MCP server only handles read queries. Configure alerts and notifications inside the Technis app as usual.

Where can I get help?

If you run into trouble setting up the connector, see Get support and mention MCP server.