---
title: Get support
description: Learn how to contact our support team and share your feedback.
---

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February 5, 2026

# Get support

If you have any questions, feedback or need assistance, don't hesitate to get in contact with our Support team at [support@technis.com](mailto:support@technis.com)

For urgent issues, you can also reach us by phone:

- Switzerland: +41 21 519 07 21 (9:00 to 18:00)
- France: +33 1 72 06 04 99 (9:00 to 18:00)
- USA:  +1 617 865 5181 (9am to 5pm EST)

From Monday to Friday, except on public holidays, you can expect to receive a first reply within just a few hours.

### How to report issues

Whenever reporting an issue, a few simple things can help our team understand faster:

- URL of the page you were on, together with a screenshot
- What were you doing at the time of the issue
- What did you expect to see
- What actually happened

Additional details such as your browser and operating system will help us understand and resolve your issue even faster.

### How to give feedback

You can share any ideas or suggestions using the **Help \> Share feedback** form available on any screen.

Your feedback will be reviewed periodically and our team may reach out for additional details.

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