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Corporate firewall and network requirements

To use all the features of the Technis platform, you need to make sure that access to the required hostnames and ports listed below is permitted at all times.

How the Technis platform works

The Technis platform consists of a web-based administration and reporting interface, a mobile app for review data on-the-go, and sensors that capture information about your space.

The web-based platform, mobile app and devices user services provided by our partners to deliver you the best experience, such as email and SMS alerts, push notifications, support, or even this documentation.

Required hostnames and ports

The table below describes all required hostnames, ports and IP addresses for the best Technis experience.

All connections are initiated by the users and are bi-directional. Your firewall needs to allow outgoing traffic to the listed hostnames and ports.

From To Protocol Ports Application Purpose
Users *.technis.com TCP 80, 443 HTTPS Core Technis services
Sensors capture.technis.com TCP 80, 443 HTTP, HTTPS Core Technis services
Sensors data-gateway.akenza.io TCP 80, 443 HTTP, HTTPS Core Technis services
Users 17.0.0.0/8 TCP 443 HTTPS Apple Push Notification Service
Users FCM IPs TCP, UDP 5228-5230 & 443  HTTPS Firebase (Android) Push Notification Service
Users storage.googleapis.com TCP 443 HTTPS Hosting of PDF and XLSX exports

If your firewall does not support setting rules for domain names and requires IP addresses, reach out to our support team.

Email delivery

To ensure emails such as user invitations and alerts are delivery in a timely manner, ensure emails coming from technis.com are approved.

Sensor specific settings

Depending on the sensors installed at your sites, you may need to allow make additional network changes.
 

Technis and Intechfloor mats

No additional configuration is required.
 

Xovis sensors

To Protocol Ports Application Purpose
*.xovis.com TCP 443 HTTPS Xovis Hub
*.xovis.cloud TCP 443 HTTPS Xovis Hub
*.servicebus.windows.net TCP 443 HTTPS Xovis Hub
*.cloudapp.azure.com TCP 443 HTTPS Xovis Hub
remotesupport.xovis.com TCP 443 HTTPS Remote support
iot.xovis.com TCP 443 HTTPS Licensing
pip.xovis.com TCP 443 HTTPS Product improvement program